Shipping Policy

Effective Date: [6-1-2025]
Website: https://rassupply.com
Company: RAS Supply, Rushville, Indiana

Thank you for shopping with RAS Supply. This Shipping Policy outlines how and when your order will be processed, shipped, and delivered.

1. Order Processing

Orders are typically processed within 1–3 business days after payment is received.
Orders placed on weekends or holidays will begin processing on the next business day.
You will receive an email confirmation when your order is placed, and another when your order ships, which will include tracking information if applicable.

2. Shipping Methods and Carriers

We use trusted carriers such as USPS, UPS, and FedEx, integrated through WooCommerce Shipping, to offer reliable delivery services.

At checkout, you may see options for:

Standard Shipping (3–7 business days)
Expedited Shipping (2–3 business days)
Overnight or Priority Options (if available)

Shipping options and pricing are calculated based on your location and the weight/size of your items.

3. Shipping Locations

We currently ship to:

All 50 U.S. states
U.S. Territories and APO/FPO addresses (delivery times may vary)

International shipping is not available at this time.

4. Shipping Costs

Shipping costs are calculated automatically at checkout based on:

Delivery address
Weight and dimensions of the items in your order
Chosen shipping method

We occasionally offer free shipping promotions—watch for these during checkout or via our email list!

5. Tracking and Delivery

Once your order ships, you’ll receive a confirmation email with a tracking number.
Please allow up to 24 hours for the tracking information to become active.

If your order is marked as delivered but you haven’t received it:

Check around your property and with neighbors
Allow 1–2 additional business days
Contact the shipping carrier for further details
If still unresolved, email us at Shipping@rassupply.com

6. Delays and Exceptions

While we strive to meet estimated delivery times, we are not responsible for delays caused by:

Weather conditions
Carrier issues
Supply chain disruptions
Incorrect shipping addresses provided at checkout

7. Damaged or Lost Packages

If your order arrives damaged or is lost in transit:

Save all packaging and item(s)
Take clear photos if applicable
Contact us within 7 days of delivery or the expected delivery date at Shipping@rassupply.com
We’ll work with you to resolve the issue quickly, on a case-by-case basis.

8. Contact Us

If you have any questions or concerns regarding shipping, feel free to contact us:

RAS Supply
Rushville, Indiana
Email: Shipping@rassupply.com
Website: https://rassupply.com